phone 020 8798 3474 / 01670 732139

Outlook Training


Venue & Duration: Newcastle Training Room. 1 Day Duration. Free sandwich lunch is provided and parking is available.


Costs: Between £125 for a group book and £250 for a single delegate. Enquire about One to One prices.


Objectives: Most people use Microsoft Outlook as their e-mail software. However, Outlook is actually a management and organisation tool with a range of useful features. When used properly it can act as an address book, diary system, personal organiser and task management tool. Attend one of our courses and unlock the hidden potential of Outlook for you…


Benefits: We help users of Microsoft Outlook to learn and develop their skills with our range of Outlook Training courses. This helps people to be more productive at work, take advantage of the more advanced features and feel much more confident when using Outlook. We offer a comprehensive course suitable for all skills levels and we can also customised training to suit your needs. We can help individuals who would like to attend an open course or we can provide bespoke training for a business or organisation. 1-2-1 and private tuition is also available. If you are unsure as to what format will suit your needs, simply contact us and we can find the best solution for you.


Suitable For: This course is suitable for all skill levels and will be made appropriate to attendees.





Part One
Learn about all the Microsoft Outlook elements, such as Calendar, Tasks, Notes, Journal and Emails.
Learn how to create an Appointment in your calendar and how to invite others.
Learn how to share your calendar and create different Views.
Learn you  to use Categories and sort and filter on them.
Learn how to embed information in an appointment.
Learn how to create a Task list and how the To Do list works.
Learn how to assign tasks in Microsoft Outlook.


Part Two
Learn how to share Tasks and change Views in Microsoft Outlook.
Learn how to filter and add customised fields in to your Task list.
Learn how to use the Journal to track usage in Microsoft Excel, Word etc.
Learn how to use Notes in Microsoft Outlook.
Learn how to create Search Folders and search form information in Microsoft Outlook.
Learn how to create a Folder list and set rule to automatically populate folders.


Part Three
Learn how to send and receive emails.
Learn how to use email options.
Learn how to assign permissions so other users can answer emails and make appointments.
Learn how to use the email tacking features and how Outlook options work.
Learn how to use the Mail merge feature in Microsoft Outlook.
Some examples

Find Out More
To find out more, discuss your needs or book a place, call 01670 732139 / e-mail or use the enquiry form on the top right hand side of this page.

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  • Beginners, Intermediate & Advanced courses
  • Open, bespoke & 1-2-1 training
  • Newcastle Training Room or your premises
  • from just £125 per delegate per day, discounts on bulk bookings


  • Learn new skills and develop existing skills
  • Feel much more confident when using the computer program
  • Be more productive at work and be able to take on new roles



  • Training in small groups (max 8)
  • FREE and UNLIMITED support after the course
  • Buffet lunch on request refreshments are free
  • Complete notes and manuals