Microsoft Outlook is a desktop management tool that allows the user to track appointments run tasks, email and much more.  The training covers all the elements of Outlook.

 

These outlines are guides only.  Any course can be customised to suit

Outlook Overview
The Outlook Bar
The Opening Screen
The Calendar
Using Calendar
Creating Appointments
Using the Meeting Options
Create and Send Tasks
Email
Sending and Receiving Mail
Forwarding Mail
Attaching Documents to Mail
Using the Contacts Folder
Creating a New Contact
Creating a New Note
Posting Notes (Network only)
Sharing Calendars
Sharing Contacts
Sharing Folders
Mail Merge
Embedding Objects in Tasks/Appointments/Contacts
Using the Send to feature in Word/Excel
Creating Rules
Creating new Search Folders
Dealing with Junk Mail
Using Coloured Flags
Customising Categories
Using Help
Creating a New Folder
Using the Folder Options
Customising Views
Defining Views
Importing Data
Exporting Data
Using the Journal
Using The Other Group Feature
Add Folders to the Outlook Bar
Creating Tasks
Using the Task Pad
Using the Private Facility
Setting Up Reoccurring Appointments
Creating Events
Creating a Journal Entry
Setting Default Settings